HR Manager

Our client operates within the iGaming ecosystem, specialising in high value player services and relationship management for established online gaming brands. The business is focused on delivering premium customer experiences, driving long term player engagement, and providing personalised account management through dedicated teams and data driven CRM strategies.

Operating across multiple international markets, our client combines in house expertise with selected external partners to deliver scalable, compliant, and high quality player operations. As part of an ongoing growth phase, the organisation is strengthening its leadership and operational structure to support an expanding team and evolving business needs.

• Location: Malta, Hybrid flexibility

• Reports to: CEO

Role Overview:

The HR Manager will take full ownership of the company’s human resources function, supporting a growing and evolving workforce based primarily in Malta. The role will play a key part in ensuring operational continuity, regulatory compliance, and a positive employee experience during a period of organisational change.

This is a hands on role requiring strong knowledge of Maltese employment legislation, experience setting up new HR frameworks, workforce administration, and employee relations, combined with the ability to operate as a trusted partner to leadership and employees alike.

Exciting Phase of Growth

The organisation is entering an important new phase with the relocation to a new office in Malta. This presents a hands on opportunity for the HR Manager to be involved in establishing the full office setup and operational foundations, from policies and processes to the practical elements that support a smooth and well functioning workplace. The role will play a key part in shaping the working environment, setting standards, and creating a positive and well organised office experience from day one.

Responsibilities:

As HR Manager, your broad responsibilities will include but are not limited to:

HR Operations and Compliance

• Own and manage all core HR processes including recruitment, onboarding, and offboarding.

• Maintain HR policies, procedures, and documentation in line with legal requirements and company standards.

• Ensure compliance with Maltese employment law and relevant authorities.

• Manage employment contracts, employee documentation, and statutory requirements.

• Act as the primary point of contact for employment related matters with external stakeholders and authorities, as required.

Workforce Administration

• Oversee payroll coordination, employee benefits administration, and leave management.

• Maintain accurate and confidential HR records and systems.

• Support workforce mobility and administrative changes in line with business needs, ensuring all processes are handled correctly and compliantly.

Employee Relations and Advisory

• Act as a trusted advisor to employees and managers on employee relations matters.

• Lead conflict resolution processes and provide guidance on disciplinary and grievance procedures.

• Support managers with performance management, goal setting, and performance review processes.

Talent, Development, and Engagement

• Support recruitment activities in collaboration with hiring managers.

• Plan and coordinate training and development initiatives.

• Drive employee engagement initiatives, internal communication, and company events.

• Promote a positive, inclusive, and professional workplace culture.

Office and Facilities Management

• Oversee the Office Management function and ensure a well run working environment.

• Coordinate suppliers, facilities, and office related services as required.

General Support

• Provide HR input and support on ad hoc projects and business initiatives.

• Support leadership with people related planning and organisational development.

Requirements:

• Proven experience in an HR Manager or Senior HR Generalist role.

• Strong working knowledge of Maltese employment law and HR best practice.

• Experience supporting internationally diverse workforces.

• Confident handling employee relations, performance management, and compliance matters.

• Experience working in regulated or fast paced environments is highly desirable.

• Strong organisational and administrative skills.

• High level of discretion and professionalism.

• Excellent communication and interpersonal skills.

• Ability to manage multiple priorities and operate autonomously.

• Pragmatic, solution focused approach with attention to detail.

This is an exceptional opportunity to apply your expertise and contribute to the success of a high-performing organisation with a global presence.

What we offer:

Competitive Compensation: You will receive a highly competitive compensation package, which includes a competitive base salary, performance bonuses, and other incentives, all reflective of your experience and contribution.

Work-Life Balance: We value work-life balance and offer flexible working arrangements, recognising that achieving your best in your career requires a healthy balance between work and personal life.